Check Repair Status

Customers will check status by secure login or verified lookup before seeing job updates.

Enter Phone / Email / Repair Code

A repair code lookup should verify the customer before any photos, invoice status, or job notes appear.

Repair Timeline

Timeline updates should explain intake, diagnosis, approval, parts, repair, quality check, and pickup readiness.

Photos & Updates

Repair photos are private and should only appear after login or a secure customer-specific link.

Invoice / Payment Status

Payment status should be customer-specific and never exposed on a public page.

Ready For Pickup

Pickup messaging should confirm what is complete, what remains due, and how the customer schedules pickup.