Trust & Transparency
Customer rights and next steps
Customers should understand what was reviewed, what remains uncertain, and what next step requires approval.
Plain language
Covered with clear customer communication, appointment-based review, and approval before work moves forward.
Documentation
Covered with clear customer communication, appointment-based review, and approval before work moves forward.
Disclosure
Covered with clear customer communication, appointment-based review, and approval before work moves forward.
Customer next step
Covered with clear customer communication, appointment-based review, and approval before work moves forward.